Support and Grievance Help
Email [email protected]. Include your account email, request ID, a short description and the result you want. Never email passwords, card details or full identity documents.
Response targets
Complaint acknowledgement: within 48 hours. Target resolution: within one month. Urgent account-security reports are prioritised.
Service disputes
For a dispute with a CA, include the agreed scope, dates and relevant workroom messages. CA Sahab may facilitate communication but does not replace statutory or professional complaint channels.